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Be a Customer – Be a Partner

In this turbulent day and age, delivering quality service consistently is one of the key challenges facing any organization today in its attempt to satisfy and retain customer and to stay ahead of competition.
The various steps of your service partnership could be
1.  Loyal Makino Partnership
Extensive service care
Response time agreement
Service package

Spare parts discount

2. Service Contract
Total service care
Quality restoration
Preventive Maintenance
Parts discount price

Cost effective

Service contract supports you with the inspections, service and preventive maintenance of your machines. With service contract packing, risks of faults or failure can be significantly reduced and at the same time, costs will be reduced. The contract also helps you to identify weak points in components or component groups that are run time dependent.

It is a strategy success factor in your production. For Makino, it is decisive how intensively you want to design the service contract partnership throughout the whole life cycle of your assets. The contract offers different alternatives to design the planning of the availability of service and spare parts. Workforce, materials and times are adjusted for the optional planning, performance and feedback or necessary activities. This is achieve by Makino’s flexible adjustment planning which you can adjust and control together with Makino Service at any time.
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